The repair time depends on the complexity of the work, its scope, and the availability of necessary parts.  
Small jobs take 1–2 hours, standard service is completed within a day, and if rare parts need to be ordered or major repairs are required, the process can take several days (depending on parts availability).  

We always agree on the estimated repair time with the client before starting work.

Yes, before starting any work, we always perform a preliminary diagnosis.  
First, we conduct a computer diagnostic to identify the general issue.  
If needed, we perform additional checks such as oscillograph measurements and analysis of electrical circuits and sensors to accurately identify the cause of the problem and avoid unnecessary part replacements.

Yes, we accept cars without an appointment, but only for diagnostics.  
Repairs without an appointment are generally not performed to avoid queues and delays.  
If a customer arrives without an appointment, we can take the vehicle for service if it will stay with us for a certain period, or we will offer a convenient date for the repair.

Before chip tuning, we perform full diagnostics and measurements to ensure the vehicle is technically sound.  
We then measure acceleration before and after the tuning to confirm the results.  
All work is carried out within safe parameters—engine protective functions are maintained, and adjustments are made within acceptable limits.

Yes, we service hybrid and electric vehicles of all brands. We perform full diagnostics of the high-voltage battery and check the power electronics. We carry out repairs, replacements, and maintenance of all systems, including battery modules, wiring, and control units.

Yes, we offer a warranty on the work performed, but the terms depend on the type of repair and the parts used. A warranty is provided when original parts are installed. If the customer chooses non-original parts, the warranty applies only to the service; the parts themselves are not covered. All warranty conditions are discussed individually when accepting the vehicle.