Privacy Policy and Personal Data Protection
By providing their personal data, the User consents to its collection, storage, and use in accordance with the Personal Data Protection Act B.E. 2562 (PDPA, Thailand) and this Privacy Policy.
The purposes of collecting and processing personal data are:
• To ensure communication with the client
• To schedule diagnostics, maintenance, or car repairs
• To fulfill service obligations
• To inform about promotions, news, and updates
• Internal analysis and improvement of service quality
1. PERSONAL DATA
Personal data refers to any information that can identify the user, including:
• Name and surname
• Contact phone number
• Email address
• Car make and model
• Year of manufacture and other information submitted through forms on the website
2. DATA PROCESSING AND STORAGE
All personal data are stored on secure electronic devices and processed using certified systems.
We take all reasonable measures to prevent unauthorized access, modification, or deletion of data.
Data transfer to third parties is only possible in cases where:
• It is necessary to provide the service (e.g., diagnostics, ordering spare parts)
• At the request of Thai government authorities in accordance with applicable laws
• To fulfill obligations under the PDPA
3. RETENTION PERIOD
Personal data are stored no longer than necessary to achieve the purposes outlined in this policy or until the user withdraws their consent.
4. USER RIGHTS
The user has the right to:
• Request a copy of their personal data
• Correct or update the provided information
• Withdraw their consent to data processing
• Request the deletion of personal data if they are no longer needed for processing purposes
To exercise these rights, you can contact us via the contact form on the website or by email at zenphuketgroup@gmail.com.
5. POLICY CHANGES
ZenGarage Phuket reserves the right to modify this policy as necessary. The updated version of the policy takes effect from the moment it is published on the website.
6. CONTACT INFORMATION
ZenGarage Phuket
Address: Phuket, Thailand
Phone: 06-4870-0512
Email: zenphuketgroup@gmail.com